Privacy Policy

Effective Date: 19 December 2024

The SentaFarm (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

Information we collect

We may collect and process the following types of personal data:

Personal Information: Name, email address, phone number, billing/shipping address.
Account Details: Login credentials, order history, and preferences.
Payment Information: Payment card details (processed securely via a third-party payment gateway).
Technical Data: IP address, browser type, device information, and usage statistics.
Cookies and Tracking: Data collected via cookies for site functionality, analytics, and personalized experiences.

These Terms of Use govern your access to and use of our Site, including any content, functionality, and services offered through the Site.

How we use your data

We use your data for the following purposes:

To process your orders and provide customer support.
To manage your account and preferences.
To send updates, newsletters, and promotional offers (with your consent).
To improve our website and user experience.
To comply with legal and regulatory obligations.

Legal basis for processing

We process your personal data under the following lawful bases:

Contractual Necessity: To fulfill orders and provide services.
Consent: For marketing and personalized services (you can withdraw your consent at any time).
Legitimate Interests: To improve our website and protect against fraud.
Legal Obligation: To comply with laws and regulations.

How we share your data

We may share your data with trusted third parties, including:

Payment processors to securely handle transactions.
Shipping companies to deliver your orders.
Analytics and marketing tools to optimize our website.
Authorities, if required by law.

We ensure that these parties comply with strict data protection standards.

Data retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

Your rights under GDPR

As an EU resident, you have the following rights:

Access: Request a copy of the personal data we hold about you.
Rectification: Request corrections to inaccurate or incomplete data.
Erasure (Right to Be Forgotten): Request deletion of your personal data.
Restriction: Request limited processing of your data.
Portability: Request transfer of your data to another provider.
Objection: Object to processing based on legitimate interests or for direct marketing.
Withdraw Consent: Withdraw your consent at any time for specific uses.

To exercise your rights, contact us at sentapharm@gmail.com

Cookies policy

We use cookies to improve your experience on our website. You can manage your cookie preferences through your browser settings or via our cookie consent tool.

Data security

We implement strict technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

International transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent measures.

Contact us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Email: sentapharm@gmail.com
Address: Ukraine, Kyiv, Heroes of Sevastopol 48 St.
Phone: +380678832788

Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email or website notifications.